About COIN

What is COIN?

COIN is an online donor and payment management software that we give out freely to anyone that wants to sign up for an account. Administrators can register their organization and then link their account to either a Braintree Payments or Moneris account, to take online transactions.

How do I create my own COIN account?

To create a COIN account, simply visit the registration page, and fill out your information. After setting up a merchant processor account (which is a required for ALL online transactions anywhere), you can set up your first campaign and start taking donations and payments online!

Do I need to link my bank account in order to use it? What payment methods work?

You won’t link your bank account directly to COIN, but in order to take online credit card/debit card transactions in any form, you must have a merchant processor account with an affiliate. Our current affiliates are Braintree Payments and Moneris. You will be able to negotiate a lower percentage with Moneris – great for large payments and donations, but will have a higher monthly cost. With Braintree, you will receive the first $50,000 without any fees, but will have a higher transaction fee percentage – best for many small transactions/donations.

Will COIN work on my mobile device?

Yes! COIN is built as a responsive program, working in any modern web browser that adheres to the standard web formats.

Why is it Free?

This kind of program is extremely complex to be free, but we’ve made it our directive to offer these kinds of services as openly as possible to anyone who would to use it. If you would like any customization outside of what is already offered, we can work with you to get you what you want, but the software itself is free for use!

Setting Up Your Account

What are the fees involved?

There are NO fees to sign up for a COIN account. The only fees are those dictated by the merchant processor of your choice.

Does it cost me anything to receive money?

Yes. Every online transaction with a debit or credit card requires a middleman to handle the transaction between you and the credit card company. That’s called the merchant processor. Merchant Processor’s dictate their own prices and fees.

What merchant processor options do I have?

Currently, we offer integrations with Braintree and Moneris. Braintree typically offers the first $50,000 without any fees attached, and then charges a little higher percentage (2.9% + $0.30 per transaction) with no monthly.

Moneris can typically negotiate a lower rate, but doesn’t give the first chunk free, and has a monthly cost (2.4 – 2.8% + $0.30, $30/month). However, if you plan on doing large sums on a credit card, the lower percentage is worth it.